Clix Dental is a trading name of LB Digital LTD, a company registered in England and Wales (company number 11478295), registered office 10 Scotland Lane, Houghton-on-the-Hill, Leicester, Leicestershire, LE7 9GH.
We are the data controller for the personal data described in this policy. If you have any questions, contact us at contact@clixdental.com.
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry and arranging a consultation | Legitimate interests / steps prior to entering a contract |
| Sending SMS messages about your enquiry | Your consent |
| Providing our services to clients | Performance of a contract |
| Improving our website and marketing | Legitimate interests |
| Meeting legal and accounting obligations | Legal obligation |
If you provide your mobile number and tick the SMS consent checkbox on our enquiry form, we will use that number to contact you by text message about your enquiry.
We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing purposes. Mobile information collected for SMS purposes is used solely to respond to and manage your enquiry, and is not shared with any third party for their own marketing.
We may share your mobile number with service providers who deliver the messaging on our behalf, solely for the purpose of transmitting messages to you. These providers are contractually prohibited from using your information for any other purpose.
Consent to receive SMS is never a condition of purchasing any product or service. You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or email contact@clixdental.com. Message frequency varies. Message and data rates may apply. See our SMS Terms of Service.
We share personal data only with:
We do not sell your personal data.
Some of our service providers are based outside the UK. Where personal data is transferred outside the UK, we rely on adequacy regulations or on appropriate safeguards such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses.
We keep enquiry data for up to 24 months from your last interaction with us, unless you become a client, in which case we retain records for the duration of the relationship plus 6 years for legal and accounting purposes. SMS consent records are retained for as long as we hold your number, as evidence of consent.
Under UK GDPR you have the right to access, rectify, erase, restrict, or object to our processing of your personal data, to data portability, and to withdraw consent at any time. To exercise any of these, email contact@clixdental.com. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
We use cookies to operate the site, remember your preferences, and measure performance. You can control cookies through your browser settings.
We use appropriate technical and organisational measures to protect your data, including access controls, encryption in transit, and vetted processors. No system is completely secure, and we cannot guarantee absolute security.
Our services are for businesses. We do not knowingly collect personal data from anyone under 16.
We may update this policy from time to time. The date at the top reflects the most recent change.
LB Digital LTD, trading as Clix Dental
Email: contact@clixdental.com
Address: 10 Scotland Lane, Houghton-on-the-Hill, Leicester, Leicestershire, LE7 9GH